LOUAE ISMAIL
Senior computer science student and AI developer building production internal tools, full-stack applications, CRM integrations, AI-assisted workflows, and native iOS products. Experienced with TypeScript, React, Node.js, REST APIs, webhooks, PostgreSQL/Supabase, Swift/SwiftUI, LLM tool use, browser automation, QA, and production troubleshooting.
EXPERIENCE
- Build internal dashboards, full-stack tools, and workflow automations with TypeScript, React, Node.js, REST APIs, webhooks, SQL/PostgreSQL, and structured data for sales, client service, and operations.
- Design and troubleshoot integrations across HubSpot, Apollo, Zapier, Make, forms, email, and task systems, including field mapping, deduplication, validation, rate-limit handling, retries, logging, and error recovery.
- Apply AI coding agents and Playwright browser automation to QA, website audits, technical documentation, and investigation of WordPress, WP Engine, AWS, DNS, and cloud production issues.
- Advise customers on HP computers by translating processor, memory, storage, display, and software requirements into recommendations matched to budget and intended use.
- Demonstrate and compare devices, answer technical questions, and support revenue through consultative selling and customer education.
- Manage an active wholesale account, coordinate product selection, orders, and follow-up, and support five-figure cumulative product sales while maintaining account and operations tracking.
- Built and operated an automation-focused online business, grew a 1,000+ member community, and managed hiring, training, customer support, SOPs, and daily operations.
- Called shareholders to solicit proxy votes, recorded voting decisions, and documented responses in support of client campaigns.
SELECTED PROJECTS
Built a native iOS portfolio including Muallem, an Arabic-learning app released on the App Store with 1,000+ vocabulary items and speaking practice; Steadymate, an essential-tremor tracking app; and Zaban, a Persian-learning app in development.
Built an agentic voice workflow with prompt design, tool calling, intent routing, calendar scheduling, SMS confirmations, callback processing, retries, and failure recovery.
Engineered an enrichment and routing workflow with lifecycle-stage mapping, field synchronization, deduplication, validation, idempotent updates, rate-limit handling, logging, and alerts.
Built an authenticated full-stack dashboard with role-based access control, row-level security, secure CRUD operations, structured data handling, audit visibility, and workflow management.
EDUCATION
The College of New Jersey (TCNJ) | B.S. Computer Science · Expected May 2027
Coursework: Data Structures, Operating Systems, Databases | Honors: Dean's List, Alpha Lambda Delta Honor Society (Ramapo College)
TECHNICAL SKILLS
Languages: TypeScript, JavaScript, Swift, Java, C++, C, C#, SQL, Bash
AI & Automation: LLM workflows, prompt engineering, AI agents, tool calling, structured outputs, CrewAI, Vapi, Twilio, HubSpot, Apollo, Zapier, Make, Playwright
Web & Data: React, Node.js, HTML/CSS, REST APIs, webhooks, PostgreSQL, Supabase, authentication, OAuth, RBAC/RLS, CRUD, schema design, data validation
Cloud & Tools: Git/GitHub, Xcode, Postman, Linux/CLI, WordPress, WP Engine, AWS, QA testing, debugging, logging, monitoring, technical documentation